Lily
The Complete Frontline Recruitment Platform

One system from vacancy to first shift.

Lily combines the system of record, candidate experience and recruitment automation frontline employers normally assemble from several products.

Explore the platform
Lily AI
The active orchestration layer — moving every candidate through the journey, day and night.
Candidate recordWorkflowCommunicationAnalyticsPermissionsIntegrationsOne continuous system of record
Live

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01
Stage 01

Attract the right candidates.

Get in front of the frontline workers you actually need

Most frontline employers are invisible to the candidates they need. Lily writes a compliant, attractive job ad in seconds, builds you a bespoke careers presence, and distributes your roles intelligently across every channel where frontline workers look. Every applicant is matched for realistic commute time to the work location — vital for any mobile or site-based role.

AI-assisted job creation
Branded careers page
Smart job distribution
1,000s of job boards
Commute-aware matching
SEO-optimised listings
1,000sOf job boards reached from a single publish
Explore Attract
careers.yourcare.co.uk
Care Worker · Full-time
Senior Carer — Waltham Forest
London · £12.50/hr · Posted today
Enhanced DBSNVQ L2+
Apply in 2 minutes →
No account needed
4.8 employer ratingDistributed to thousands of job boards
AI Phone Screen · 11:42pm
L
Hi Sarah, this is Lily from Sunrise Care. Is now a good time to chat about the Senior Carer role?
Yes, perfect timing actually!
L
Great. Can you tell me about your experience with dementia care?
I've worked with dementia patients for 3 years at my last role...
L
That's really relevant. Do you hold a current enhanced DBS certificate?
Call in progress — 4:23
02
Stage 02

Screen every way, 24/7.

Phone, video and competency assessments — all scored the same way

Your best candidates apply on Sunday evening. Lily screens them straight away — by phone, async video interview, or role-specific competency assessment. Every screening call is transcribed and scored against a structured assessment framework, so your team gets consistent, bias-free shortlists ready to review. And candidates never miss their screening: Lily detects voicemail, retries at smart times, and calls back when they're free.

24/7 AI phone screening with full transcript scoring
Async video interviews — candidates record in their own time
Role-specific competency assessments, invited and scored automatically
Automatic CV insights and structured scoring
Smart call handling — voicemail detection, retries, candidate-chosen call-backs
0.83 daysAverage time to screen
Explore Screen & Interview
03
Stage 03

Interviews, with a co-pilot.

Built-in rooms, structured guides, and everyone in the loop

When it's time for a human conversation, Lily runs the room. Video interviews happen inside the platform, your interviewers follow structured guides, and external reviewers can assess candidates without ever needing an account.

53%Of phone interviews completed outside working hours
Explore Screen & Interview

Built-in interview rooms

Video meeting rooms for remote or face-to-face interviews. Any member of your organisation can join, and every room produces a full transcript automatically.

Interview co-pilot

Structured question guides for every role, note capture as you talk, and post-interview scoring — so every interviewer assesses candidates against the same criteria.

Meet & Greet portal

Assign external interviewers — service managers, family members, outside reviewers — by email. They assess the candidate through a simple portal, no Lily account needed.

Approver review flows

Offers and stage progressions can require sign-off. Approvers see exactly what they need to decide — built for multi-site governance.

04
Stage 04

Verify & comply, automatically.

Compliance isn't a checklist — it's enforced by the pipeline

Compliance failures are costly. Lily runs every pre-employment check — from certified digital identity verification (IDVT) to fully managed enhanced DBS applications — and holds candidates in place until every required check passes. No check, no progression.

2 daysFastest DBS check completed
Explore Verify & Comply
Digital ID Verification (IDVT)
Certified identity check passed
Complete
Enhanced DBS Application
Fully managed — applied, tracked, certificate received
Complete
Right to Work Check
Instant digital result + employer audit certificate
Complete
Driving Licence Check
Automated licence verification
Complete
References (2 of 2)
Typed conduct questions · chasing 1 referee automatically
In progress
Compliance Hold
Candidate can't progress until required checks pass
Active
Compliance Pack
One-click export — inspection-ready
Ready
Enhanced reference collection with configurable templates, academic and employment reference types, and automatic referee reminders
05
Stage 05

Onboard without the chaos.

From offer accepted to first shift, smoothly

The gap between offer accepted and first shift is where candidates drop out. Lily makes onboarding fast, digital, and frictionless — so your new starters show up ready, and your back-office team isn't drowning in paperwork.

Digital offer letters
Contract generation & signing
New starter data collection
Payroll-ready export
IT & access requests
3.9 daysFrom application to signed offer
Explore Offer & Onboard
Offer Letter
Sarah Mitchell — Senior Carer
We are delighted to offer you the position of Senior Carer at Sunrise Care Group, commencing 17 April 2025
Salary
£26,000 p.a.
Start date
17 Apr 2025
Hours
37.5 hrs/wk
Location
Waltham Forest
Signed digitally
Sarah Mitchell
14 Apr 2025, 9:14am
All pre-employment checks complete. Ready to start.
Retention Risk Alert2 hrs ago
JT
James Turner · 45-day check-in due
Sentiment score dropped 23% this week
Team Retention Overview
0–30 days22 active
30–90 days14 active
90+ days41 active
91%
Candidate satisfaction score
Trends updated weekly
06
Stage 06

Retain the people you fought for.

Spot flight risks before they leave

The most expensive hire is the one who leaves after 3 months. Lily's retention module identifies at-risk staff early — so you can act before they hand in their notice, not after.

Automated check-ins at key milestones
Pulse surveys and sentiment scoring
Early risk alerts for the manager
Retention insights and trends
91%Candidate satisfaction score
Explore Lily Engage
For care groups

Built for multi-site groups.

Central visibility. Per-home autonomy.

Running one home is hard. Running forty is a different problem. Lily mirrors your org chart — group, region, home or branch — with role-based access for owners, admins, managers and support staff, and per-branch scoping so every home sees only what it should.

Unlimited hierarchy — group, region, home, branch
Role-based access: Owner, Admin, Manager, Support
Per-branch scoping and permissions
Group-wide visibility for head office
Your organisation in Lily
Sunrise Care GroupGroup
London RegionRegion
Waltham Forest HomeHome
Hackney HomeHome
North RegionRegion
Leeds Branch — DomiciliaryBranch
Integrations & API

Lily plugs into your existing systems.

You shouldn't have to rip anything out. Lily connects to the ATS and HR systems you already run, exports payroll-ready data, and gives your technical team a documented API and webhooks for every hiring event.

ATS & HR integrations

Connect Lily to your existing applicant tracking and HR systems so candidate data flows where it needs to — no re-keying.

Documented Staff API

A fully documented external API (OpenAPI) for your developers — pull candidates, hires and compliance data into any system you run.

Webhooks for every event

Real-time webhooks with delivery tracking for every hiring event — new applicant, screening complete, offer signed, checks passed.

See Lily end-to-end in 30 minutes.

No hard sell. We'll walk you through exactly how each stage would work for your organisation.

Book a demo
What you'll see
The full candidate journey from apply to day one
Live demo of AI phone screening
CQC compliance and audit trail features
Pricing tailored to your team size