One system from vacancy to first shift.
Lily combines the system of record, candidate experience and recruitment automation frontline employers normally assemble from several products.
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Attract the right candidates.
Get in front of the frontline workers you actually need
Most frontline employers are invisible to the candidates they need. Lily writes a compliant, attractive job ad in seconds, builds you a bespoke careers presence, and distributes your roles intelligently across every channel where frontline workers look. Every applicant is matched for realistic commute time to the work location — vital for any mobile or site-based role.
Screen every way, 24/7.
Phone, video and competency assessments — all scored the same way
Your best candidates apply on Sunday evening. Lily screens them straight away — by phone, async video interview, or role-specific competency assessment. Every screening call is transcribed and scored against a structured assessment framework, so your team gets consistent, bias-free shortlists ready to review. And candidates never miss their screening: Lily detects voicemail, retries at smart times, and calls back when they're free.
Interviews, with a co-pilot.
Built-in rooms, structured guides, and everyone in the loop
When it's time for a human conversation, Lily runs the room. Video interviews happen inside the platform, your interviewers follow structured guides, and external reviewers can assess candidates without ever needing an account.
Built-in interview rooms
Video meeting rooms for remote or face-to-face interviews. Any member of your organisation can join, and every room produces a full transcript automatically.
Interview co-pilot
Structured question guides for every role, note capture as you talk, and post-interview scoring — so every interviewer assesses candidates against the same criteria.
Meet & Greet portal
Assign external interviewers — service managers, family members, outside reviewers — by email. They assess the candidate through a simple portal, no Lily account needed.
Approver review flows
Offers and stage progressions can require sign-off. Approvers see exactly what they need to decide — built for multi-site governance.
Verify & comply, automatically.
Compliance isn't a checklist — it's enforced by the pipeline
Compliance failures are costly. Lily runs every pre-employment check — from certified digital identity verification (IDVT) to fully managed enhanced DBS applications — and holds candidates in place until every required check passes. No check, no progression.
Onboard without the chaos.
From offer accepted to first shift, smoothly
The gap between offer accepted and first shift is where candidates drop out. Lily makes onboarding fast, digital, and frictionless — so your new starters show up ready, and your back-office team isn't drowning in paperwork.
Retain the people you fought for.
Spot flight risks before they leave
The most expensive hire is the one who leaves after 3 months. Lily's retention module identifies at-risk staff early — so you can act before they hand in their notice, not after.
Built for multi-site groups.
Central visibility. Per-home autonomy.
Running one home is hard. Running forty is a different problem. Lily mirrors your org chart — group, region, home or branch — with role-based access for owners, admins, managers and support staff, and per-branch scoping so every home sees only what it should.
Lily plugs into your existing systems.
You shouldn't have to rip anything out. Lily connects to the ATS and HR systems you already run, exports payroll-ready data, and gives your technical team a documented API and webhooks for every hiring event.
ATS & HR integrations
Connect Lily to your existing applicant tracking and HR systems so candidate data flows where it needs to — no re-keying.
Documented Staff API
A fully documented external API (OpenAPI) for your developers — pull candidates, hires and compliance data into any system you run.
Webhooks for every event
Real-time webhooks with delivery tracking for every hiring event — new applicant, screening complete, offer signed, checks passed.
See Lily end-to-end in 30 minutes.
No hard sell. We'll walk you through exactly how each stage would work for your organisation.
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