Customer stories

What changes when the ATS starts doing the work?

We don't publish results unless the numbers are real. These are the operational outcomes UK care providers see when Lily takes over the workload between the pipeline stages.

See results like these for your team
127%
More hires per month
(Sonderwell case study)
616
Recruitment admin hours saved monthly
91%
Candidate satisfaction score
2,464
Applicants processed
Faster hiring

What does faster hiring actually look like?

Sonderwell
Domiciliary care group, South East England
127%
More hires per month
Hiring went from weeks to days, with every candidate kept informed throughout.
The bottleneck

Growth was outpacing hiring. Applications sat in inboxes for days before anyone saw them, compliance checks lived on spreadsheets, candidates dropped out and agency fees mounted.

What Lily took over

Lily screened every applicant within hours of application, managed all compliance checks and produced contract-ready documentation for every successful hire.

"Lily transformed how we hire. We went from weeks to days, and every candidate was treated with respect throughout. The ROI was clear within the first month."

Operations Director, Sonderwell
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Candidate experience & compliance

How does the process feel to candidates?

Residential care home group
12 homes, Midlands
91%
Candidate satisfaction score
Candidates now describe applying as the best job application experience they've had.
The bottleneck

High dropout rates, unresponsive processes and compliance bottlenecks meant good candidates accepted offers elsewhere before checks were complete.

What Lily took over

Lily acknowledged every applicant immediately, conducted prompt structured screening calls, sent regular updates and initiated compliance checks the moment an offer was accepted.

"Our candidates now tell us the Lily process was the best job application experience they've had. That's changed how people think about working for us."

HR Manager
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Agency reduction & recruiter capacity

What happens when the agencies go?

Urban Care Collective
Supported living provider, London
616
Recruitment admin hours saved monthly
The HR team's focus shifted from agency admin to strategic work.
The bottleneck

Three agency relationships carried significant annual fees with inconsistent quality, and the internal HR team spent most of its time liaising with agencies instead of doing meaningful work.

What Lily took over

Lily replaced all three agencies with full pipeline management for every vacancy across all London locations.

"We replaced three agencies with one platform and got better results, better compliance, and a better experience for candidates. The savings paid for Lily many times over."

CEO, Urban Care Collective
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What could Lily take off your team's desk?

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