Complex care

Find the right evidence before a candidate reaches the manager.

Complex-care hiring depends on more than availability. Lily runs structured, role-specific screening and captures the candidate's evidence, experience and concerns in a consistent record.

Build a complex-care hiring process in Lily
Focus areas

What does structured complex-care screening cover?

Role-specific competency screening

Screen against the competencies each package actually requires, not a generic care-worker checklist.

Experience and scenario questions

Ask consistent, role-relevant scenario questions and record every answer for the hiring manager.

Availability and travel

Confirm availability, location and travel practicalities early, before clinical suitability is assessed.

Safeguarding

Build safeguarding questions into the structured screening every candidate receives.

Compliance workflows

Run Right-to-Work (RTW), DBS and reference workflows with evidence collected at every step.

Hiring-manager evidence

Give managers a consistent, evidence-backed record for every candidate, not a CV and a hunch.

Consistency across recruiters

Every applicant is assessed the same way, whoever is recruiting and whenever they apply.

0.83 days
Average time to screen
92%
Candidate engagement rate
53%
Of phone interviews completed outside working hours
Other care models

Hiring across more than one type of service?

Build a complex-care hiring process in Lily.

Tell us about the roles you find hardest to fill and we'll show you how structured screening changes the evidence your managers see.

Book a demo